What We Do
We are the principal authority for enforcing environmental and public health legislation in Gibraltar. Led by the Chief Environmental Health Officer, our multidisciplinary team includes:
- Senior Environmental Health Officers
- Environmental Health Officers
- Assistant Environmental Health Officers
- Pest Control Operatives
- Administrative and support staff
Together, we uphold the Government’s environmental policies and safeguard public health across a wide range of domains.
Our Core Responsibilities
- Food hygiene and safety
- Statutory nuisance investigations
- Air, drinking water, and bathing water quality monitoring
- Environmental protection and waste regulation
- Pest control and vector management
Public engagement and complaints
We handle a broad spectrum of enquiries—from routine concerns to unusual or urgent issues. Whether directly responsible or not, we aim to resolve or redirect every matter appropriately, ensuring transparency and follow-up.
Common Issues Reported to Us
- Refuse accumulations and deposited household items
- Dampness, water leaks, and drainage issues
- Unsafe structures or buildings
- Animal-related nuisances (e.g. dog fouling, pigeons, seagulls)
- Pest infestations (rats, mice, cockroaches, bees, wasps)
- Environmental hazards (pollution incidents, dust, smells, noise)
- Derelict vehicles and public health concerns
Additional Services
Beyond enforcement and public liaison, the Agency provides several specialised services:
- Issuing permits for the import/export of human remains
- Coordinating hearse services for local funeral directors
- Inspecting HM Prison under the Public Health Act, with reports submitted to the Superintendent and Board of Governors
- Preparing and updating the Off-Site Emergency Plan for radiation incidents
- Committees’ participation contributing to multi-agency coordination and policy development.
Our location and office hours
Main Office - Town Range
Our main office is centrally located in the heart of Gibraltar, providing convenient access for members of the public and partner organisations. Whether attending an appointment or making an enquiry, visitors will find us situated just off Main Street.
37 Town Range, Gibraltar
Tel: +35020070620
Email: admin@eag.gi
Winter Hours
Opening Hours: 08:45–16:30 (08:45–16:15 on Fridays)
Cashier Hours: 09:00–16:15 (09:00–16:00 on Fridays)
Summer Hours
Opening Hours: 08:00–14:30
Cashier Hours: 08:30–14:15
Frontier Office – Gibraltar International Airport
Our Frontier Office supports the Environmental Agency’s operational functions at the border, including controls on food and animal imports and the export of waste under the Transfrontier Shipment (TFS) and Annex VII procedures. The office is located within the Customs Building at Gibraltar International Airport.
Unit 1, Customs Building
Gibraltar International Airport, British Lines, Gibraltar
Tel: +35020048268
Email: foodimports@eag.gi
Winter Hours
Opening Hours: 08:00–16:30 (08:00–16:15 on Fridays)
Summer Hours
Opening Hours: 08:00–15:30
Courses
If you are interested in undertaking a course, these can be found below.
Vacancies
If you are looking to apply, our posted vacancies will be found below or on our social media pages.
